powweb Reviews

I am client to this hoisting server from 15 years old, truly I never saw a poor service like this and full of bugs and they block your account without show you any evidence. I am just bought the space to another hosting and moving ASAP. I have don't recommend it

I recently left Poweeb after MANY years, over 12 years, not because they weren't great, but because I personally can't afford a paid hosting account anymore, not for just diddling around, learning hobby stuff, not using it for business.

That being said, they were good to me for years! When I first started with them, they were a very tiny company in California, then they were sold to some other company in Massachusetts, but they got better, less down time.

I never had a problem calling them up if I had to and working on problems, they took care of me. If you compare what they offer to most "popular" hosting companies, they offer the very same features, maybe even a few more, but for a bit less! Seriously!

It cracks me up that people leave bad or low reviews sometimes, because they got butthurt over simple stuff, like maybe a little slow customer service, or it took too long to resolve an issue with a cron job that they didn't understand to begin with.

Whatever, I'm telling you, Powweb is an honest, and good company, I KNOW! :)

Until today I hosted a website with powweb for 10 years. I wish I'd never bothered. Aside from the site always being very slow and experiencing intermittent downtime, the auto renew cost slowly and quietly crept up from $60 for 2 years hosting and domain in 2006 to the following (now annual) charges in 2016:

Hosting = $179.40 + $35.88 VAT = $215.28 / year
Domain privacy (which I don't ever remember asking for) = $13.99 / year

Keeping in mind the initial bill was for two years, it has gone up to over SEVEN times the initial price per year, in ten years.

When I attempted to cancel through the control panel I found that it was setup so that I could only cancel the domain name, and not the hosting package. In order to cancel the hosting package I had to speak to a customer service rep, who repeatedly ignored my requests for confirmation that the hosting renewal was cancelled, and kept offering me new prices to stay.

In the end they lowered the price to around $100/year to stay. That's over 50% reduction - it was too late though and I still refused. In my eyes, once a company hands me over to a loyalty or customer retention team they've already lost. If you want to keep me as a customer you give me great offers for customer loyalty before I try to leave, not after. And if I refuse your offer don't come back with another, and another. Come to me with your best offer every year.

Powweb are proper scummy con artists and if you do have to use them for hosting for any reason, at least repeatedly threaten to close your account every year so that you can get 50% off.

PowWeb turned out to be a hosting provider nightmare. Downtime, slow servers and even destroying basic functions on my website. Avoid PowWeb at any cost! You have been warned...